FAQ

This brief call is designed to understand where you are and where you’d like to go. This consultation is designed to: Review your business goals, needs, and current challenges Clarify priorities through focused questions Provide high-level recommendations for the best next step. This call is not a deep audit or technical walkthrough. There is one complimentary consultation per person. If additional discussion is needed before selecting a package, a 1:1 session can be scheduled. The recommendation that you will be provided is an estimate and represents the first milestone to help you reach your goals. As work progresses, additional time and support can be coordinated as needed to expand, refine, or implement further enhancements. Many projects naturally evolve after initial updates are implemented, as priorities become clearer and new strategy, content, and ideas take shape. The recommendation that you will be given will be selected from the available services: A fixed-price service for a new landing page or added functionality Maintenance Plan — recommended for established websites that need updates like branding, adding new pages, SEO improvements, design refinements, site refreshes, or redesigns. One-hour strategy session — designed for planning and focused guidance. Appropriate for more thorough content review, sitemap development, project planning, or DIY support. This session is exploratory and leads to further recommendations of a fixed-price services or Maintenance Plan for more complete implementation.

To get started the recommended service can be purchased directly on smallbusinessstartupsolutions.com at anytime time when you are ready. If you have additional questions before beginning, please schedule a support session so we can review questions, strategy and content in more detail. Afterpay is available for flexible payment options. The project can always be approached in smaller, more manageable phases than initially recommended. The recommendation provided reflects a starting point within the overall process, not an all-at-once requirement. Planning in advance for maintenance, post-launch refinements, and support sessions helps ensure your website remains current and performs smoothly over time. A minimum of quarterly reviews and updates is recommended. Securing maintenance time in bulk offers the most cost-effective rate.

Your website access can be shared by going to Settings > Roles and Permissions > Invite > info@wix-websites.com. Learn more about How to Share Access to Your Wix Website. Create a Google Drive folder containing all project assets (logos, images, written content, website copy, inspiration links, etc.) Share the folder with info@wix-websites.com Include a Word document inside the folder compiling all text that should appear on the site For fixed-price projects (such as new landing pages or payment processing setup), an intake form that will be sent to gather required details. If any part of this process feels unclear, a support session can be scheduled for guidance.

Once your content has been received you will be updated within 2-3 business days. After the content is reviewed, additional recommendations or requested materials may be needed before proceeding with the design phase. Your design will be created incorporating your content, visuals, project details and preferences. You’ll receive a link to your unpublished site for review. This will allow you to click anywhere on the site to share any refinements or ask questions. If more extensive feedback or revisions are needed, a support session can be scheduled to address your requests together on a call more comprehensively. Refinements are made before launch the site. Once refinements are implemented, SEO updates, quality control checks, and further optimization will be completed. A support call can be scheduled to assist with launching your site, including granting access, connecting your domain, and upgrading to a premium plan.

Your website is a living part of your business, and ongoing updates are essential to keep it aligned with your business needs and for ongoing SEO strategy. Maintenance plans act as retainers for ongoing custom edits and scheduled 1:1 strategy sessions. It’s recommended to plan updates at least quarterly. If you’re considering DIY changes, it is strongly recommended to pair your work with scheduling a support session. Your site was built with best practices in mind for brand consistency, SEO, accessibility, functionality and responsivness so that you site fits all screen sizes. There are many layers to building a website that go past just the design and any changes made can compromise those elements and even pose legal risks. It’s always best to review updates with professional support.